PRIVACY POLICY

Privacy Policy

Welcome to Restore Wellness Medical Spa. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. No Mobile or Personal Information Sharing for Marketing

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes. This includes phone numbers, names, email addresses, and any data collected via SMS, website forms, or appointment scheduling systems.

Text messaging originator opt-in data and consent will not be shared with any third parties.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, phone number, email address, mailing address, and other contact details.

  • Medical Information: Health history or treatment details you provide for consultation or treatment.

  • Appointment Data: Information related to bookings, treatments received, and preferences.

  • Payment Information: Credit/debit card numbers or other billing information processed securely through third-party providers.

  • Usage Information: Data collected via cookies and analytics tools such as IP address, browser type, pages visited, and referring URLs.

3. How We Use Your Information

We may use your information for the following purposes:

  • To schedule appointments and provide medical spa services.

  • To send you appointment reminders, service updates, or respond to inquiries.

  • To improve our website, services, and customer experience.

  • To comply with legal, regulatory, or insurance requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal or mobile information to others. Your data may only be shared in the following circumstances:

  • Service Providers: We may share information with trusted partners who perform services on our behalf (e.g., appointment booking systems, payment processors), and only to the extent necessary.

  • Legal Compliance: We may disclose information if required to do so by law, subpoena, or legal process.

  • Emergency Situations: If necessary to protect your health or safety, or that of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include secure storage systems, encrypted data transmission (SSL), and restricted staff access.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience and analyze site usage. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

  • Access or request a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your data (subject to legal retention obligations).

  • Opt-out of communications at any time by replying “STOP” to texts or unsubscribing from emails.

8. Children’s Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.